Illinois based restaurant , Steak N' Shake, reported losses in the first quarter of '08. Average value of loss is around 5 cents a share. The company blames weak traffic to newer stores and expansion issues for the slump.
The company is also under heavy scrutiny involving a store manager refusing service to a deaf customer. The conflict arose when Karen Putz pulled up to the window for service. She often did this so she could read the lips of the cashier taking the order. When she pulled up to a Steak N' Shake in Chicago, the manager refused service; claiming she is supposed to use the speaker.
Fox News in Chicago reported the story tonight. The company has released an apology and Karen is in the process of meeting with company officials and her attorney.
Thursday, January 24, 2008
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1 comments:
I blogged about it too in my weekly gratitude post. My gratitude went to Karen Putz for having the courage to stand up and be counted in the face of withering criticism and pressure. Her story both inspired and pressed some deeply hidden buttons that I didn’t know existed!
Thanks for helping a fellow blogger spread the news - she’s my buddy too!
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